At Desibaazar, we strive to process and ship your orders as quickly as possible. If you need to cancel your order, please review the following terms:
Cancellation Timeframe:
You can cancel your order within 24 hours of placing it for a full refund.
After this period, we may have already begun processing your order, and it may not be eligible for cancellation.
How to Cancel:
To cancel your order, please contact our customer service team at [your email address] or [your phone number] as soon as possible.
Provide your order number and the reason for cancellation.
Non-Cancellable Orders:
Orders that have already been shipped cannot be canceled.
In such cases, please refer to our Refund Policy for information on how to return the item.
Pre-Order Cancellation
For items that are available for pre-order, you can cancel your pre-order anytime before the item has been shipped.
Once the item is shipped, our standard return policy applies.
Refunds for Canceled Orders
Approved Cancellations:
If your cancellation request is approved, we will process your refund, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider.
Late or Missing Refunds:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company; it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
Changes to Your Order
Modifications:
If you need to make changes to your order (such as updating the shipping address or modifying the items), please contact us within 24 hours of placing your order.
We will do our best to accommodate your request, but we cannot guarantee changes after this period.